Shipping policy

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Infinity Beauty Shop UK is not responsible for potential delays due to a high volume of orders or postal service problems that are outside of our control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for any order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer £3.99 flat rate shipping to UK via Hermes 1 - 2 Working days Delivery

The free shipping thresholds is £20 in UK


Curbside pickup

You can skip the shipping fees with free local pickup at the Address provided inside your order email confirmation. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 business days. We will send you an email when your order is ready along with instructions. 

Our Curbside pickup hours are 9 am to 5 pm Monday to Saturday. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to the following countries: Europe, the United States and Canada. 

If relevant you can also include countries you don’t ship to At this time, we do not ship to Asia and Africa. 

If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.

Shipping option

Estimated delivery time



2 to 5 business days



3 to 7 business days (depending on location



3 to 7 business days (depending on location



Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Infinity Beauty Shop is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.

If you have any further questions, please don't hesitate to contact us at